The neighborhood where Ariva is headquartered and the surrounding neighborhoods have some of the highest levels of financial insecurity. These communities also have the highest share of unbanked households in New York City.
Ariva was founded to support the highest-need communities of the Bronx with free, high-quality tax preparation and financial counseling.
“It is the collective effort of community organizations, funders, staff, and volunteers which work the magic in delivering our services. We need all of us together to do this important work.” – Irene Baldwin, our Executive Director
Since 2014, La Ventanilla has successfully provided free community tax and financial education services to support the Mexican community in their financial journey. In 2021, our team provided 1,736 financial counseling sessions to 1,162 people at La Ventanilla.
In 2021, we recruited more than 160 volunteers and launched our Volunteer Tax Prep training online. We are grateful to our volunteers for donating more than 11,000 hours from the comfort of their own homes.
We are proud to share that through a combination of drop-off, virtual, and in-person services, our team of partners, staff, and volunteers were able to support more than 5,532 Bronx residents with free tax preparation in 2022.
As one of NYC’s Financial Empowerment Centers, we supported 1,105 people and conducted 1,536 financial counseling sessions in 2021. We continued to see concerns in our community regarding loss of income, changes in credit, saving for emergencies, and paying off debt. As a result, we maintained both remote and in-person services: 55% of our sessions took place remotely over the phone, and 45% were held in person.
Offer Free Financial Services to Your Community
If your community needs more access to financial resources in New York City, we are here to help. We partner with dozens of other community-based organizations to host year-round and seasonal tax sites and a variety of our financial counseling services, Financial Empowerments Centers, Ready To Rent, and our Bronx Initiative. We’d love to work with you, too!