An Ariva Ready to Rent Client Feature

“Elizabeth was with me the whole time. She was right by my side.” -—Felicia Victoria Torres, Ariva Ready to Rent client. 

When Felicia came to our Ready to Rent program with her housing needs, we were eager to help her find a home she loved, one where she felt safe and that she could afford long-term. 

Through the Ready to Rent program, New Yorkers like Felicia receive free financial counseling from Ariva to prepare to apply for the New York City housing lottery. That kind of one-on-one assistance is critical when navigating a complex system like the housing lottery – especially when one of the main reasons for application denials is due to incorrect income calculation. 

For Felicia, a 74-year-old senior living alone, the Ready to Rent program ensured she was prepared for every step of the housing lottery application. 

Elizabeth Gomez Castrillon, one of our financial counselors, worked with Felicia every step of the way. Elizabeth helped Felicia become application-ready, and 45 days after submitting her application, Felicia received the message of her dreams: she won the NYC housing lottery! Within a few months, Felicia moved to her new, seniors-only apartment building. 

“I was fearful when applying, but Elizabeth made herself available when I felt fear and had questions,” Felicia says. “Because of Elizabeth and the support of Ariva, I was so organized. I had everything in order, all of my finances and materials. She helped me get ready, and everything I had was correct and ready to submit.”

We’re so glad we could help Felicia find a home that fits her needs. The NYC housing lottery process can feel overwhelming, but our financial counselors are committed to alleviating the stress. Stories like Felicia’s inspire us to expand our services to reach even more New Yorkers. 

“I have sent Elizabeth’s phone number and email to many friends. If you have a problem, call Elizabeth. She knows about the process and exactly what you need to get ready to apply and to WIN,” Felicia says excitedly. If you’re a senior and feel intimidated by the NYC housing lottery, we’re here for you. The Ready to Rent program will ensure that you’re application-ready, and our financial counselors will guide you through the entire process. Check our frequently asked questions for more information, and schedule a free session today.

(Elizabeth Gomez Castrillon, Ariva Financial Counselor, pictured above)