Coronavirus (COVID-19) has impacted our community in unprecedented ways. The Ariva team is here to assist you, and we have made some important changes to ensure your safety and that of our staff and volunteers.
We Don’t Want You to Come By And Find Us Out So Please Call Us First
Call the numbers on our website for information and to schedule an appointment. The hours and locations of our services have changed and are sometimes different from what are listed on our website, so please be sure to call or e-mail for the most up-to date information.
How Our Programs Operate Now
We Are Open for In Person Services for Vaccinated Clients. If you are fully vaccinated, we are happy to sit down with you in person to do your taxes or provide you with a financial counseling session. You will need to bring proof of vaccination with you to your appointment.
We Have Drop-Off Services and Remote Assistance for Clients Who Are Not Yet Vaccinated. If you’re not vaccinated yet, no worries, we can still help you. You can drop off your paperwork at one of our offices and we can then prepare your taxes over the phone; you’ll come back later to sign the completed return. We can also provide financial counseling sessions by phone; here, too you can come by to drop off any paperwork or sign any required forms.
Appointments Needed Any visitors to our office MUST call ahead for an appointment, we are not able to see walk-in guests, please call the numbers on our website for an appointment.
If you’re not feeling well, stay home. When you call for information, we will ask you to answer a brief health survey.
We love our masks! And we know you love yours, too. Please be sure to wear it when you come to see us. Even though there may not be a government mask mandate now, masks are still required at Ariva for your safety.
Other ways we’ll be looking out for your safety:
- All of Ariva’s staff and volunteers are fully vaccinated
- We have a safety plan in place which includes social distancing and the use of PPE, including masks and desktops barriers.
Yes, we know this is a lot of work, but we are worth it and so are you.